Privacy policy
Seven Fey Jewelry Privacy Notice
1. Introduction
https://sevenfey.com/
Seven Fey Jewelry (“Seven Fey Jewelry," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and disclose your personal information when you use our website located at https://sevenfey.com/ (the "Website").
2. Information We Collect
We collect several types of information when you use the Website:
Information You Provide:
Account Information: Name, email address, password (hashed and salted), billing and shipping address, phone number (optional).
Order Information: Products purchased, order history, payment details (credit card information is not stored by us directly).
Contact Information: Name, email address, message content when you contact customer service or inquire about products.
Survey Information: Responses to any surveys you participate in on the Website.
Information Collected Automatically:
Device Information: IP address, browser type, operating system, device identifier, and other technical information about your device.
Usage Information: Pages visited, time spent on the Website, links clicked, search queries performed, and other browsing activity information.
Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your activity on the Website. These technologies help us remember your preferences, understand how you use the Website, and improve your user experience. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of the Website.
3. How We Use Your Information
We use the information we collect for the following purposes:
To process your orders and fulfill your requests.
To personalize your experience on the Website, such as remembering your preferences and recommending products you might be interested in.
To send you marketing and promotional communications, including newsletters, special offers, and abandoned cart reminders (with your consent).
To analyze trends and improve the Website, such as understanding how users interact with the Website and identify areas for improvement.
To prevent fraud and maintain the security of the Website.
To comply with applicable laws and regulations.
4. Legal Basis for Processing Information
We process your personal information based on the following legal grounds:
Contract: When you use the Website to place an order, we need to process your information to fulfill your contract with us.
Consent: We may process your information for marketing purposes based on your consent. You can withdraw your consent at any time by contacting us or clicking the "unsubscribe" link in any marketing email.
Legitimate Interests: We may process your information for our legitimate interests, such as analyzing trends and improving the Website, preventing fraud, and complying with the law. However, we will only do so in a way that does not unreasonably impact your privacy rights.
5. Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and secure. We may also disclose your information if required by law or to protect the rights and safety of Seven Fey Jewelry or others.
Here are some examples of third-party service providers we may share your information with:
Payment processors (to process your payments)
Shipping companies (to fulfill your orders)
Email marketing providers (to send you marketing communications)
Website analytics providers (to analyze how you use the Website)
We use a variety of third-party services to operate the Website and provide our services. These services may collect and store your personal information.
Shopify: Our store operates on the Shopify Inc. platform. Shopify securely stores your data through their data storage, databases, and general application, all of which are protected by robust security measures including firewalls. For payment processing, Shopify securely stores your credit card information if you choose a direct payment gateway. This data is encrypted following the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction details are retained only for as long as necessary to complete the transaction. You can learn more about Shopify's privacy practices by visiting their Privacy Statement (https://www.shopify.com/legal/privacy) and Terms of Service (https://www.shopify.com/legal/terms).
We recommend that you review the privacy policies of any third-party services we use to understand how they collect, use, and disclose your personal information.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.
Account Information: We will retain your account information for as long as your account is active. You can deactivate your account at any time by contacting us.
Order Information: We will retain your order information for a reasonable period of time after your order is complete, for purposes such as processing returns, handling warranty claims, and complying with tax regulations.
Contact Information: We will retain your contact information for as long as you wish to receive communications from us. You can unsubscribe from our marketing communications at any time.
Device and Usage Information: We will retain device and usage information for a reasonable period of time for website analytics purposes.
7. Your Choices
You have choices regarding your personal information:
Access and Correction: You have the right to access and correct your personal information. You can access and update your account information at any time by logging into your account. You can also contact us to request access to or correction of your personal information.
Deletion: You have the right to request that we delete your personal information. However, please note that we may not be able to delete your personal information if it is necessary for us to comply with our legal obligations or for legitimate business interests, such as fraud prevention.
Objection and Restriction: You have the right to object to the processing of your personal information for marketing purposes or on other grounds. You also have the right to restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to request that we transfer your personal information to another company in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at sevenfey28@gmail.com
8. Protecting Your Information
Seven Fey Jewelry implements security measures designed to maintain the security of your Personal Information. These security measures are implemented both during transmission of Personal Information and once received. The security of your Personal Information is important to us. Certain sensitive information submitted, such as credit card information, is encrypted using secure layer technology (SSL). However, no method of safeguarding information is completely secure. While we use measures designed to protect Personal Information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.
9. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own, where data protection laws may be different from those in your country. We will take appropriate safeguards to protect your personal information in accordance with applicable law.
10. California Consumer Privacy Act (CCPA) Notice
If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). You can learn more about these rights and how to exercise them by visiting our CCPA Notice page.
11. Children's Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete the information from our systems.
12. Changes to this Privacy Notice
We may update this Privacy Notice from time to time. We will post any changes on the Website. We encourage you to review this Privacy Notice periodically for any updates.
13. Contact Us
If you have any questions about this Privacy Notice, please contact us at sevenfey28@gmail.com